Can I Cancel or Modify My Order?
Contact SmashMeals as soon as you need a change, preferably before the Thursday 11:59 PM Eastern cutoff. A request is complete only when our team confirms it. After the cutoff, the order may already be in production, so a change or cancellation cannot be promised.
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- Have the name on the order, order number, and exact change ready so the team can review the correct order.
- Use the contact page, call 423-525-2489, or email lew@smashmeals.com. Sending a request does not by itself change the order.
- Requests made before Thursday 11:59 PM Eastern have the best chance of being reviewed before production. Availability still depends on the order's status.
- If the cutoff has passed, contact the team promptly. We will confirm what, if anything, can still be changed.
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