Call or email with the exact order, meal or event details so we can help you choose the next step.
Call 423-525-2489 · Email SmashMeals
Call opens your phone dialer. Email opens your email app; review and send the message there. You can also copy lew@smashmeals.com into your email service.
For current meals, prices and available fulfillment options, start with the live ordering menu. Checkout confirms your selected options and final total.
View This Week's Live Menu — the menu opens in a new tab.
Do not email full payment-card numbers or leave them in voicemail. Use checkout or a payment arrangement explicitly confirmed by SmashMeals.
1917 Meadowview Pkwy Suite 100, Kingsport, TN 37660
This is the production kitchen, not a walk-in storefront. Check the pickup location and window on your order confirmation before traveling. Partner retail stock and preorder collection are different arrangements.
Check your pickup arrangements · Open the kitchen address in Maps
Maps opens in a new tab; directions do not confirm pickup availability.
More help preparing your question
Include the customer name, order number, the fulfillment date shown on the confirmation and the exact question or change requested. A message or voicemail does not change an order; wait for SmashMeals to confirm the request.
Name the exact meal, portion or selected option and the ingredient, allergen, nutrition, storage or reheating detail you need. If the listing does not provide a required detail, ask before paying. Information from a similar meal or older menu may not apply.
For pickup, use the location and window on your order confirmation; the production kitchen is not a walk-in storefront. For catering, include the event date, serving time, address, guest count, service style and dietary needs. An inquiry does not hold a date until availability and terms are confirmed.
Keep your order confirmation and any relevant tracking or label details available. Wait for confirmation before treating a requested change as complete.