Start with permission and one coordinator. Confirm who will eat, which meal occasions are uncovered, dietary needs, refrigerator or freezer space, the eligible delivery address and who can receive the order. Then compare current menu items, portions, ingredients and checkout details. No subscription is required.
Dedicated 100% Gluten-Free Kitchen in Kingsport Since 2017 · Macro-Labeled Meals for Active Households · $35 Flat-Rate FedEx Ground Shipping
By SmashMeals · Published 2026-08-12 · Updated 2026-10-10
Medical note: SmashMeals is a prepared-food company, not a medical provider or medically tailored meal service. A dedicated gluten-free kitchen does not make every item appropriate for every allergy, celiac household or prescribed diet. Follow the recipient's own medical guidance.
Compare Current Meals and Prices
$35 flat-rate FedEx Ground to eligible addresses · Free pickup & local delivery options in the Tri-Cities · No subscription
Start with permission and one coordinator
Before ordering, ask whether food would be welcome and identify one household contact, family member or church coordinator. Confirm which meal occasions need help and how the recipient wants delivery updates handled. For a broader calendar, use the gluten-free meal-train guide.
Use this checklist before anyone places the order.| Confirm | Ask or check | Stop point |
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| Permission and coordinator | Does the household want prepared meals, and who should receive updates? | Do not send an unannounced perishable order. |
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| People and portions | How many adults or children will eat, and which meals are still uncovered? | Do not assume one order covers a week. |
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| Dietary needs | Are there allergies, celiac precautions, prescribed diets or texture needs? | Pause when any restriction is unclear. |
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| Address and receipt | Is the address eligible, and can someone receive the shipment? | Do not promise an arrival date before checkout. |
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| Cold storage | Is there enough refrigerator or freezer space, and who will put the food away? | Reduce the order if storage is limited. |
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Choose from the live menu, not a fixed care package
- Open the current menu. Items and availability can change, so a past care order is not a current catalog.
- Count portions against confirmed gaps. Use the listed serving information instead of assuming a box feeds a household for a set number of days.
- Read the exact item. Compare ingredients, allergens, nutrition information, storage and reheating directions that are actually published.
- Review checkout. Confirm the final price, eligible address and available fulfillment estimate before paying.
- Stop at unknowns. Missing information is not permission to guess; choose another item or ask first.
Dedicated gluten-free is not an allergy guarantee
The National Institute of Diabetes and Digestive and Kidney Diseases says people with celiac disease need a gluten-free diet and should take steps to avoid cross-contact. SmashMeals uses a dedicated gluten-free kitchen, but other allergens are handled and not every item fits every medical diet. Review the exact item and follow the recipient's own guidance; do not describe any prepared food as universally safe.
For illness, treatment or recovery, follow the individual plan
A church meal is practical support, not medical nutrition therapy. If the recipient has treatment-related symptoms, surgical instructions, swallowing or texture needs, fluid limits or nutrient targets, confirm the plan with the recipient or care team before selecting food. See the focused planners for meals during cancer treatment, meals after surgery and postpartum meal delivery.
Coordinate delivery and cold storage
USDA Food Safety and Inspection Service guidance for mail-order food recommends alerting the recipient, checking the food on arrival and refrigerating or freezing perishable food promptly. Use the checkout estimate and tracking rather than promising a date, and follow the package label for storage and reheating.
Choose the right handoff
Review Current Meals and Checkout Details
View This Week's Menu · How ordering works
How ordering works
- 1. Pick your meals Browse the menu that's live this week and choose what you want. No recurring subscription is required — order one week, every week, or whenever you need it.
- 2. Choose how you get them Free preorder pickup at locations offered during checkout, $15 home delivery in the Tri-Cities, or $35 flat-rate FedEx Ground for eligible addresses. Choose your preorder pickup point during checkout; Grab & Go retail inventory is sold separately. Orders close Thursday 11:59 PM Eastern.
- 3. Heat and eat Meals are fully cooked and ready to heat. Local pickup and delivery meals arrive fresh, never frozen; shipped meals are flash-frozen for transit. Follow each item's storage and reheating directions.
- Dedicated gluten-free kitchen — We do not bring wheat, barley, or rye into the building and we do not share equipment with gluten-containing production. A dedicated gluten-free facility is not an allergen-free facility — check each label for other allergens.
- Transparent nutrition — Many current menu listings include calories and macros. Check each selected meal's label and ask for any ingredient or nutrient detail you need to make a choice.
- Cooked in Kingsport since 2017 — Founder-run production kitchen at 1917 Meadowview Parkway, Kingsport, TN — the same kitchen for local pickup, local delivery, and shipped orders.
Church Care Meal Planning Questions
- How does a church care team order meals for a household?
- Get the household's permission, name one coordinator, confirm people, portions, dietary needs, storage, address and receipt, then choose from the current menu. Review final price and fulfillment details at checkout; no subscription is required.
- Can a church send meals to another address or state?
- You can enter an eligible recipient address at checkout. Confirm eligibility and the available arrival estimate before paying, alert the recipient, and share tracking because carrier timing can vary.
- How many meals will feed a family for a week?
- There is no responsible fixed answer. Count the people who will eat, the uncovered meal occasions, each item's listed portions and the household's cold-storage space. Order for the confirmed gap rather than assuming one box covers a week.
- Are SmashMeals meals safe for celiac disease or food allergies?
- SmashMeals uses a dedicated gluten-free kitchen, but other allergens are handled and no prepared food should be called safe for every person. Review the exact item's ingredients and allergen information, ask when anything is unclear, and follow the recipient's medical guidance.
- Can prepared meals replace a church meal train?
- They can fill confirmed gaps or work alongside a volunteer calendar. One coordinator should track dates, portions, restrictions and delivery details so the household does not receive duplicate or unusable food.
- Is a household shipment the same as funeral or church-event catering?
- No. Household prepared meals are selected from the current menu and sent to an eligible address. Receptions, fellowship meals and other events need separate catering quantities, timing and service details through the quote form.
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