UnitedHealthcare Community Plan is one of the managed-care organizations that administers TennCare. Home-delivered meals are recognized as a home and community based services (HCBS) provider type and network participation category, so meal agencies can be considered for network participation. Contracting requirements for Tennessee Community Plan and CHOICES, and any individual member authorization, are plan and program specific and are determined by UnitedHealthcare and TennCare — not by a vendor. Smash Meals is not currently contracted with UnitedHealthcare, UnitedHealthcare Community Plan, TennCare, or CHOICES, and does not bill any plan.
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This page is written for provider relations, network development, and care-management staff — not as a coverage promise to members. It describes, in general terms, how a home-delivered meal agency fits into Tennessee's managed Medicaid structure, and where the authoritative requirements live.
Nothing here states that any member is eligible for a benefit, that any meal is covered, or that Smash Meals participates in a network.
Specific credentialing standards, service definitions, documentation requirements, and payment terms are set in program and plan documents. We do not reproduce or summarize them here — verify them directly through the sources below.
Provider contracting and network participation inquiries are handled through UnitedHealthcare's provider network channels and, for TennCare-specific program requirements, through TennCare. Use the primary sources listed at the bottom of this page rather than third-party summaries; requirements change, and a vendor page is not an authoritative statement of them.
Smash Meals is not currently contracted with UnitedHealthcare, UnitedHealthcare Community Plan of Tennessee, TennCare, or CHOICES. We are not in-network with any payer and we do not bill insurance. We operate as a direct-pay kitchen.
What we can describe factually: we cook in a dedicated gluten-free facility in Kingsport, Tennessee — we do not bring wheat, barley, or rye into the building and we do not share equipment with gluten-containing production. A dedicated gluten-free facility is not an allergen-free facility. Meals are cooked in our dedicated gluten-free kitchen in Kingsport, Tennessee. Pickup is free, local Tri-Cities home delivery is $15, and FedEx Ground shipping to our 30-state area is a $30 flat rate. No subscription and no minimum order. Order by Thursday at 11:59 PM Eastern for the following Tuesday. Provider or network inquiries: 423-525-2489.
Please note: Smash Meals is not in-network with, contracted by, or endorsed by any health plan, Medicare Advantage plan, Medicaid program, or managed-care organization. We do not bill insurance. This page is general educational information — not insurance, medical, or legal advice. Benefits differ by plan, county, and plan year. Confirm any benefit directly with the member services number on your insurance card.
Benefit and program rules change. Confirm anything on this page against the plan or program documents themselves.