This directory explains how home-delivered meal benefits typically work across the plan types our customers ask about most — Medicare Advantage carriers, Tennessee's TennCare CHOICES long-term-services program, and the managed-care organizations that administer it. Each guide covers who usually qualifies, what documentation plans ask for, and the exact questions to put to member services. None of it establishes coverage: Smash Meals is a direct-pay kitchen and is not in-network with any payer.
Order Meals — View This Week's Menu
If you are arranging meals for a patient with celiac disease or a diagnosed wheat allergy and the plan's approved vendor cannot cook in a dedicated gluten-free facility, that limitation is worth documenting in the care plan. Families may choose to purchase additional meals privately from a dedicated gluten-free facility alongside a covered vendor.
Smash Meals ships to 30 states + DC and can deliver to a patient's home address even when the person ordering lives elsewhere. Order by Thursday at 11:59 PM Eastern for the following Tuesday. Questions: 423-525-2489.
Please note: Smash Meals is not in-network with, contracted by, or endorsed by any health plan, Medicare Advantage plan, Medicaid program, or managed-care organization. We do not bill insurance. This page is general educational information — not insurance, medical, or legal advice. Benefits differ by plan, county, and plan year. Confirm any benefit directly with the member services number on your insurance card.
Benefit and program rules change. Confirm anything on this page against the plan or program documents themselves.