Are SmashMeals Fresh or Frozen? Pickup, Delivery and Shipping

Local pickup and delivery meals are prepared fresh. FedEx orders are frozen before shipping. Compare fulfillment options, the $30 shipping charge and storage instructions.

Order Meals — View This Week's Menu

The answer depends on how you receive your meals

SmashMeals prepares meals in a dedicated gluten-free kitchen in Kingsport, Tennessee. Local pickup and Tri-Cities home-delivery meals are fresh. Meals sent through FedEx are frozen before leaving the kitchen and packed for cold transit. Calling every order “never frozen” would leave out that important difference.

Local pickup and home delivery

Choose from the current rotating menu and select an available pickup location or local delivery at checkout. Regular weekly orders close Thursday at 11:59 PM Eastern. Review the pickup instructions or delivery information for your order, including the location, date and any charge.

Find pickup locations · See the weekly ordering process

FedEx shipping

FedEx Ground shipping costs $30 for eligible addresses. Shipped meals are frozen before transit and packed in insulated boxes with gel packs. Checkout confirms destination eligibility; transit timing depends on the destination and carrier conditions. Do not plan around an arrival day that has not been confirmed for your order.

Read the shipping details · Check the shipping area

Storing and reheating your meals

Refrigerate or freeze meals promptly when you receive them and follow each item's label for storage and reheating. Recipes and portions differ, so the package instructions are more useful than one blanket storage promise. Contact SmashMeals if a shipment's condition or instructions are unclear before deciding what to do with it.

Choosing the option that fits your week

Pickup can suit a local customer who is already near a partner location. Home delivery can save a trip where it is available. Shipping makes prepared meals accessible beyond the local delivery area, subject to address eligibility. Compare the available options and total at checkout.

Fresh and frozen describe the fulfillment format; they do not by themselves establish which company's food tastes better or meets your needs. For SmashMeals, check the actual recipe, ingredients, portion and nutrition information before ordering.

Browse this week's meals and prices · Ask an order question

Order Meals — View This Week's Menu