How does SmashMeals ordering work? You order from the weekly menu at order.smashmeals.com, orders close every Thursday at 11:59 PM, and your meals are ready Sunday and Monday by pickup or local delivery. Outside the Tri-Cities, meals ship nationwide via FedEx 2-Day. Order once a week and your meals are handled.
When do orders close?
Every Thursday at 11:59 PM. After that the kitchen locks in what's being made, so it's worth setting a phone reminder for Thursday afternoon.
When do I get my meals?
Sunday and Monday, by local pickup or delivery across Kingsport, Johnson City, and Bristol. Meals arrive fresh — never frozen.
What if I'm outside the Tri-Cities?
We ship nationwide via FedEx 2-Day, packed cold so meals arrive fresh and ready for the fridge.
What if I forget to order?
Message us — we sometimes have extras. But the safe move is to order on the weekend for the week ahead, so a busy Thursday never costs you a week of meals.
How do I choose what to order?
Browse the weekly menu, pick your meals, and check out. If you're eating for a goal — weight loss, GLP-1 support, family dinners, high protein — we have guides to help you choose.