A work trip needs a food plan that fits the hotel, the meeting schedule and the journey. Before ordering prepared meals, check where you can store and reheat them, when someone can receive them, and which foods fit your dietary needs.
Ask the hotel before booking or ordering
- Is there suitable food refrigeration in the room or another arrangement you can use?
- Is a freezer available if your food needs one?
- Where can you reheat meals, and what equipment is permitted?
- Will the hotel accept a food shipment, and who will receive and store it?
- What exact recipient name, address and delivery instructions does the hotel require?
A package desk or minibar is not automatically suitable for storing prepared food. Confirm the arrangement rather than assuming it is available.
Choose food based on your own needs
Review ingredients, portions and nutrition. If you have celiac disease, ask the provider about gluten-free preparation and cross-contact controls. A label and a kitchen's production process answer different questions; get the details that matter to your individual plan.
NIDDK's celiac diet guidance and the FDA's gluten-free labeling explanation provide background. Follow your healthcare professional's advice about your dietary needs.
Visiting the Tri-Cities
SmashMeals prepares meals in a dedicated gluten-free Kingsport kitchen and does not share production equipment with gluten-containing food. Check individual ingredients for other allergens.
Use the current pickup locations and checkout choices to find an available option. Check the actual collection window against your arrival and meeting schedule. Local home delivery depends on address eligibility; review the charge and instructions before paying.
Shipping food to a destination
SmashMeals offers $30 flat-rate FedEx Ground shipping for eligible addresses. Enter the actual recipient address at checkout and confirm the receiving arrangement with the destination first. Arrival timing depends on the destination and carrier conditions. Shipped meals are frozen before leaving the kitchen and packed for cold transit.
Carrier timing is not a guaranteed hotel check-in time. If the trip depends on a particular arrival window, ask about the order before placing it and make an alternative food plan if the timing cannot be confirmed.
Work around the weekly cutoff
Regular weekly orders close Thursday 11:59 PM Eastern. Review fulfillment dates before ordering, especially for a short visit or an order placed after the cutoff. A subscription is optional.
Follow each item's storage and reheating instructions when you receive it. For shipment checks, use our prepared-meal receiving guide, which links to USDA guidance.
Browse the current menu · Shipping information · Kitchen and allergen information
Frequently asked questions
- Can people with celiac disease use regular meal delivery?
- Ask the provider about ingredients, production practices and cross-contact controls. Your healthcare professional can help you decide how those details fit your needs.
- Can SmashMeals help business travelers?
- SmashMeals offers local pickup, eligible Tri-Cities home delivery and shipping. $30 flat-rate FedEx Ground shipping is available for eligible addresses. Confirm the destination at checkout; arrival timing depends on the destination and carrier conditions. For travel, confirm the receiving arrangement before placing an order.
- What should a celiac traveler keep in a hotel?
- Confirm the room's food-storage and reheating arrangements before booking or ordering. Bring the utensils and supplies you will need, and follow the meal labels.
- Is this medical advice?
- This is practical food-ordering information. Follow your healthcare professional's advice about celiac disease and individual dietary needs.